Privacy Policy

At wowZen, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our platform, ensuring transparency and trust.

1. Information We Collect
We may collect the following types of information:
• Personal Information: Name, email address, phone number, billing and shipping address, payment details, and other identifying details provided during registration or transactions.
• Account Information: Username, password, and activity on your account.
• Usage Data: Information about your interactions with wowZen, such as browsing habits, search history, and device information (IP address, browser type, etc.).
• Cookies and Tracking: We use cookies to enhance your experience, remember your preferences, and gather analytics.

2. How We Use Your Information
Your information is used to:
• Provide and improve our services (e-commerce, learning, news, etc.).
• Facilitate transactions and manage your accounts.
• Communicate important updates, promotional offers, and customer support.
• Analyze user behavior to optimize our offerings.
• Ensure platform security and fraud prevention.

3. Sharing Your Information
We respect your privacy and will not share your information with third parties, except:
• When required to comply with legal obligations or enforce our Terms of Service.
• With trusted service providers assisting us in platform operations (e.g., payment processors).
• For marketing purposes, only with your consent.

4. Your Data Rights
You have the right to:
• Access and review your personal data.
• Update or correct inaccurate information.
• Request data deletion, subject to legal or contractual requirements.
• Opt-out of marketing communications at any time.

5. Data Security
We implement robust security measures to protect your information, including encryption, secure servers, and regular security audits. However, no online platform can guarantee absolute security, so please safeguard your account credentials.

6. Cookies Policy
Cookies are small data files used to enhance your user experience. You can manage cookie preferences through your browser settings, but disabling cookies may limit certain functionalities on the platform.

7. Third-Party Links Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their policies before engaging with them.

8. Children’s Privacy
wowZen is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If such information is detected, we will take immediate steps for deletion.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Any updates will be communicated through our platform, and your continued use of wowZen signifies acceptance of these changes.

10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: Email: touch@wowzen.xyz
whatsapp: 01720333893
Address: Dhaka, Bangladesh